FAQs

FAQs

WHO CAN I CONTACT FOR BILLING INFORMATION OR QUESTIONS?

For billing-related questions, please contact the health club where you have membership and they will gladly assist you. Alternatively, you may contact ABC Financial for further information about individual membership billing. You can reach them at (888) 827-9262 or customercare@abcfinancial.com.

HOW MUCH DOES A GYM MEMBERSHIP TO CLUB METRO USA COST?

Most of our standard gym memberships begin at $24.99 (excluding Jersey City).This gives you basic access to Club Metro USA amenities, but many members choose to customize their memberships with extras like classes or personal training. To get specific pricing matched to your needs, please contact the Club Metro USA health club you are interested in joining. They’ll be happy to help you customize a gym membership to meet your needs.

HOW OLD MUST I BE TO JOIN CLUB METRO USA?

Minimum age requirements may vary by location; please contact your local Club Metro USA fitness center for more details. Anyone under the age of 18 wishing to become a member at Club Metro USA must have parental consent to join. Any member under the age of 16 must have parental consent as well as be accompanied by an adult at all times.

I HAVEN’T EXERCISED IN A WHILE. IS CLUB METRO USA RIGHT FOR ME?

Absolutely! At Club Metro USA, we offer a supportive environment for you to achieve your personal fitness goals, whatever they may be. If you’re looking for a little help getting started or guidance from a professional, check out our personal training sessions!

WHERE ARE THE FITNESS CLASS SCHEDULES?

Class schedules for each Club Metro USA location can be found on our Fitness Classes page. Select the location nearest you, and contact the health club directly if you need further information.

ARE THERE ANY DEALS OR MEMBERSHIP PROMOTIONS AT THIS TIME?

To find out more information about membership deals and promotions, please contact the Club Metro USA health club you are interested in joining. Find a Club Metro USA location near you to get started!

HOW CAN I OBTAIN A FREE PASS?

First-time guests are welcome to try out one of our clubs with a free pass. Visit our Locations page and choose the location nearest you to get started. The link to register for a free guest pass can be found on the homepage of each location’s page.

WHERE CAN I SEND EMPLOYMENT INQUIRIES?

Each Club Metro USA health club is independently owned and operated, so please directly contact the location where you wish to seek employment. You can also select the careers tab on the club’s landing page to submit your resume and find available job postings.

HOW CAN I CANCEL MY GYM MEMBERSHIP?

Instructions for membership cancellation can be found on the back of your Club Metro USA membership agreement. For more information and assistance, please contact the club where you are a member. Visit your location’s page and find the “Contact Us” tab on that specific club’s menu to get in touch.

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